Assistant, Recruitment and Admissions & Financial Aid

At Ambrose University, we believe community and purpose go hand in hand. Our students, faculty, alumni, and staff bring our mission to life every day, and the recruitment and admissions experience is often their first point of connection to that story.

We are seeking an Assistant, Recruitment and Admissions & Financial Aid who is detail-oriented, service-driven, and motivated by supporting students through critical stages of their academic journey. This role is well suited for someone who thrives in a dynamic, people-focused environment and enjoys balancing administrative excellence with meaningful student interaction.

Position Summary

The Recruitment and Admissions Assistant has a strong customer service role, primarily responsible for the day-to-day administrative support of the Recruitment and Admissions and Financial Aid departments.

Reporting to the Manager, Recruitment & Admissions and Manager, Financial Aid & Awards.

Duties and Responsibilities

• Process and upload student application packages into Jenzabar Recruitment Manager.

• Input data (Jenzabar Recruitment Manager and Jenzabar Financial Aid) for the Recruitment and Admissions and Financial Aid and Awards departments.

• Assign follow-up tasks to the Recruitment and Admissions staff (i.e., calls, emails, text).

• Restock all enrolment materials around campus in a timely manner (e.g., Library, Reception, etc.).

• Create and maintain office files (e.g., events, applications, etc.).

• Coordinate materials and display bookings as requested from departments and the institutional calendar.

• Manage incoming and outgoing mail for the Recruitment and Admissions department (i.e., incoming materials uploaded to the database and outgoing materials, as per the annual calendar).

• Provide customer service support (i.e., inquiries from applicants and other interested parties).

• Host campus visits as required with the Recruitment and Campus Visit Coordinator.

• Assist the Recruitment and Admissions and Financial Aid departments with projects and events (e.g., Presidential Scholarship, Financial Aid application deadlines, etc.).

• Download student scholarship and bursary applications for review.

• Input Financial Aid awards to student accounts and notify students of upcoming awards and disbursements.

• Update the Recruitment and Admissions and Financial Aid departments’ webpages and bulletin boards.

Qualifications

Education and Experience

• Undergraduate degree.

• Experience that demonstrates the ability to work in a student services or enrolment-focused environment.

• 1–2 years’ experience working in enrolment.

• 1–2 years’ experience using a student information system (e.g., Jenzabar).

• Experience using computer technology, including Microsoft 365.

Skills

• Ability to learn quickly and maintain substantial knowledge of undergraduate and graduate programs offered by the institution.

• Ability to host individuals or groups of students and parents for campus visits or tours.

• Excellent attention to detail.

• Strong verbal, written, and problem-solving skills.

• Strong organizational and time management skills.

Personal Characteristics

• Agreement with Ambrose’s values, mission, vision, and Statement of Faith.

• Demonstrates a quality of spirit reflected in a growing relationship with God and in interpersonal relationships.

• High energy level demonstrated through strong work habits and sound work ethic.

• Ability to maintain confidentiality.

• Positive, approachable, and friendly disposition.

• Sensitivity and ability to work with diverse individuals and cultural groups.

• Adaptable and able to function effectively in a busy and challenging work environment.

• Demonstrates the highest standard of personal integrity.

Additional Information

• Ambrose employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to conduct their work in accordance with it.

• Employment is contingent upon a satisfactory criminal background check and academic transcripts (if applicable).

• In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.

What We Offer

• A mission-centred work environment where your work directly supports student success and the future of Ambrose.

• A collaborative and supportive team environment.

• Opportunities for professional growth within enrolment services, student support, and higher education administration.

• A vibrant campus community committed to academic excellence, spiritual formation, and holistic student development.

Duties and responsibilities performed within one’s capabilities that do not constitute a major change may be added, deleted, or changed at any time at the discretion of the supervisor, either orally or in writing.

How to Apply

Please submit your resume and cover letter to Human Resources at careers@ambrose.edu, indicating Assistant, Recruitment and Admissions & Financial Aid in the subject line. Salary expectations are available upon request. Review of applications will begin immediately, and the position will remain open until a suitable candidate has been selected. Only those selected for an interview will be contacted.