Recruitment and Campus Visit Coordinator (Fixed-term maternity/parental leave cover)
A strong customer service and sales role, primarily responsible for planning and overseeing on-campus recruitment events, coordinating the campus visit program, and leading the Student Ambassador contact centre, and campus visit program to help meet department yearly goals. Evening (2-3 evenings weekly September through May) and weekend work will be required.
Campus Visits
- Responsible for the coordination and development of effective Open Houses (fall and winter), Preview Days, Program-specific events, and other internal recruitment visit events.
- Responsible for ensuring group and individual campus visits are planned and executed effectively.
- Train Ambrose students to give tours to prospective students and their families.
- Work with the Recruitment & Admissions/Financial Aid Assistant to coordinate planning and follow-up for visits.
- Set clear annual targets for campus visits.
- Responsible for campus visits bookings in JRM.
Recruitment
- Hire and train part-time student workers to represent Ambrose.
- Liaise with faculty and Manager on training and goals.
- Schedule student ambassadors to accomplish the contact center’s weekly and monthly contact goals while developing a schedule benchmark for future operations based on enrolment needs.
- Supervise the student ambassadors daily:
- Provide students with a list of inquiries/prospects to text, telephone or e-mail each day with specific scripting to increase new student enrolment.
- Motivate student workers to achieve personal and team goals.
- Produce reports based on ambassadors weekly completed actions.
- Recruit a group of 15-20 volunteer ambassadors to assist with other on-campus events and youth group events as required (primarily on-campus events).
- Responsible for recruitment and training this group at the beginning of each semester.
- Develop inquiry communication (e.g. texting, phone) plan in coordination with the Manager at the beginning of each semester, and report on inquiries each month.
Education and Experience
- Bachelor’s degree required
- Minimum 2 years’ experience in a post-secondary recruitment and admissions office.
Skills
- Event planning and project management
- Supervisory and training ability
- Strong IT and administrative skills (Microsoft Office, CRM tools like JRM)
- Excellent interpersonal, verbal, and written communication skills
- Ability to interact with diverse groups
- Strong organizational and time management abilities
- Creative, adaptable, and able to handle a dynamic workload
- Commitment to confidentiality and professional integrity
Personal Characteristics
- Be in agreement with the Ambrose mission and doctrinal statements
- Must have a quality of spirit that will be reflected in a growing relationship with God and interpersonal relationships
- High energy level that is reflected in good work habits and sound work ethic
- Able to maintain confidentiality
- Proven ability to provide supervision
- Positive, approachable and friendly disposition
- Sensitivity and ability to work with a diversity of people and cultural groups
- Excellent verbal, written, and problem-solving skills
- Excellent organizational and time management skills
- Innovative, with an ability to bring new ideas to the team
- Adaptable and able to function effectively in a busy and challenging work environment
- Possess the highest standards of personal integrity, a strong work ethic and an optimistic outlook
- Ambrose Employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to govern the conduct of their work in accordance therewith.
- Employment is contingent upon satisfactory background criminal check and academic transcripts.
- In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.
To apply, please forward a curriculum vitae and cover letter attention to laura.hahn-ladipo@ambrose.edu indicating Recruitment & Campus Visit Coordinator in the subject line. Salary expectations are available upon request. Review of applications will begin immediately and will continue until the position is filled. Only those who are selected for an interview will be contacted.
Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.
Ambrose University is a private Christian university located in Southwest Calgary. The Faculty of Arts and Science offers Bachelor of Arts (BA) degrees in Behavioural Science, Psychology, Christian Studies, English, General Studies, History, and Music, as well as a Bachelor of Music and a Bachelor of Science in Biology. These programs are accredited by the Ministry of Advanced Education and overseen by Campus Alberta Quality Council (CAQC). The School of Education provides a Bachelor of Education (After Degree), and the School of Business offers both a Bachelor of Business Administration and a BA in Business. The Faculty of Theology offers an undergraduate Certificate in Christian Discipleship and a Diploma in Christian Ministry. The seminary offers graduate degrees including a Master of Divinity, Master of Leadership and Ministry, Master of Intercultural Ministry, Master of Theology, and Master of Christian Studies, along with diploma and certificate options. Graduate theological studies are also available in Chinese. Ambrose is committed to the integration of Christian faith with academic discipline, with a vision for academic excellence in the service of the church and the world. For more information visit us online at www.ambrose.edu.