Recruitment and Campus Visit Coordinator 

At Ambrose University, we believe community and purpose go hand in hand. Our students, faculty, alumni, and staff bring our mission to life every day, and the recruitment experience is often a prospective student’s first connection to that story.

We are seeking a Recruitment and Campus Visit Coordinator  who is service-driven, highly organized, and energized by creating meaningful first impressions. This role is ideal for someone who thrives in a dynamic, people-focused environment and enjoys blending event coordination, student engagement, and operational excellence to support enrollment goals.

This is a 6-month limited-term position, with the possibility of extension based on departmental needs.

Position Summary

The Recruitment and Campus Visit Coordinator plays a key role in delivering engaging and high-quality recruitment experiences for prospective students. This position combines strong customer service and sales orientation with operational execution, supporting the planning and delivery of on-campus recruitment events, coordination of the campus visit program, and oversight of the Student Ambassador contact centre.

Through these efforts, the role contributes directly to building relationships with prospective students and supporting departmental recruitment objectives.

This position requires flexibility, including evening work (2–3 evenings per week from September through May) and occasional weekend commitments to support recruitment activities.

Reporting Relationships

Reports To: Manager, Recruitment & Admissions
Supervises: Student Ambassadors

Duties and Responsibilities

Campus Visits

• Responsible for the coordination and development of effective Open Houses (fall and winter), Preview Days, Program-specific events, and other internal recruitment visit events
• Responsible for ensuring group and individual campus visits are planned and executed effectively
• Train Ambrose students to give tours to prospective students and their families.
• Work with the Recruitment & Admissions/Financial Aid Assistant to coordinate planning and follow-up for visits.
• Set clear annual targets for campus visits.
• Responsible for campus visits bookings in JRM.

Recruitment

• Hire and train part-time student workers to represent Ambrose.
• Liaise with faculty and Manager on training and goals.
• Schedule student ambassadors to accomplish the contact center’s weekly and monthly contact goals while developing a schedule benchmark for future operations based on enrolment needs.

Supervise the student ambassadors daily:

• Provide students with a list of inquiries/prospects to text, telephone or e-mail each day with specific scripting to increase new student enrolment.
• Motivate student workers to achieve personal and team goals.
• Produce reports based on ambassadors weekly completed actions.
• Recruit a group of 15-20 volunteer ambassadors to assist with other on-campus events and youth group events as required (primarily on-campus events).
• Responsible for recruitment and training this group at the beginning of each semester.
• Develop inquiry communication (e.g. texting, phone) plan in coordination with the Manager at the beginning of each semester, and report on inquiries each month.

Qualifications

Education and Experience

• Bachelor’s degree required
• Minimum 2 years’ experience in a post-secondary recruitment and admissions office.

Skills

• Event planning and project management
• Supervisory and training ability
• Strong IT and administrative skills (Microsoft Office, CRM tools like JRM)
• Excellent interpersonal, verbal, and written communication skills
• Ability to interact with diverse groups
• Strong organizational and time management abilities
• Creative, adaptable, and able to handle a dynamic workload
• Commitment to confidentiality and professional integrity

Personal Characteristics

• Agreement with Ambrose’s values, mission, vision, and Statement of Faith.
• Demonstrates a quality of spirit reflected in a growing relationship with God and in interpersonal relationships.
• High energy level demonstrated through strong work habits and sound work ethic.
• Ability to maintain confidentiality.
• Proven ability to provide supervision
• Positive, approachable and friendly disposition
• Sensitivity and ability to work with a diversity of people and cultural groups
• Excellent verbal, written, and problem-solving skills
• Excellent organizational and time management skills
• Innovative, with an ability to bring new ideas to the team
• Adaptable and able to function effectively in a busy and challenging work environment
• Possess the highest standards of personal integrity, a strong work ethic and an optimistic outlook

Additional Information

• Ambrose employees agree to uphold and sign the University’s Statement of Faith upon initial appointment and to conduct their work in accordance with it.
• Employment is contingent upon a satisfactory criminal background check and academic transcripts (if applicable).
• In accordance with Canadian immigration requirements, priority will be given to Canadian citizens and permanent residents of Canada.

What We Offer

• A mission-centred work environment where your work directly supports student success and the future of Ambrose.
• A collaborative and supportive team environment.
• Opportunities for professional growth within enrolment services, student support, and higher education administration.
• A vibrant campus community committed to academic excellence, spiritual formation, and holistic student development.

Duties and responsibilities performed within one’s capabilities that do not constitute a major change may be added, deleted, or changed at any time at the discretion of the supervisor, either orally or in writing.

Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.

Ambrose University is a private Christian university located in Southwest Calgary. The Faculty of Arts and Science offers Bachelor of Arts (BA) degrees in Behavioural Science, Psychology, Christian Studies, English, General Studies, History, and Music, as well as a Bachelor of Music and a Bachelor of Science in Biology. These programs are accredited by the Ministry of Advanced Education and overseen by Campus Alberta Quality Council (CAQC). The School of Education provides a Bachelor of Education (After Degree), and the School of Business offers both a Bachelor of Business Administration and a BA in Business. The Faculty of Theology offers an undergraduate Certificate in Christian Discipleship and a Diploma in Christian Ministry. The seminary offers graduate degrees including a Master of Divinity, Master of Leadership and Ministry, Master of Intercultural Ministry, Master of Theology, and Master of Christian Studies, along with diploma and certificate options. Graduate theological studies are also available in Chinese. Ambrose is committed to the integration of Christian faith with academic discipline, with a vision for academic excellence in the service of the church and the world. For more information visit us online at www.ambrose.edu.

Ambrose University is committed to employment diversity and encourages applications from all qualified men and women, members of visible minorities, aboriginal peoples, and persons with disabilities.

How to Apply

Please submit your resume and cover letter to Human Resources at careers@ambrose.edu, indicating Recruitment and Campus Visit Coordinator  n the subject line. Salary expectations are available upon request. Review of applications will begin immediately, and the position will remain open until a suitable candidate has been selected. Only those selected for an interview will be contacted.